Good questions, clear answers.
Find practical information about products, orders and staying in touch.
The ncmic SOAP team is happy to help you understand a product before you choose. Browse answers below, or contact ncmic SOAP for current details about a specific item.
Products
What kinds of products are shown here?
The collection features hand bars, body bars and sets for everyday cleansing. Contact us for current product details and availability.
How do I choose between a hand and body bar?
Start with where you plan to use it. Browse the hand and body collections, then ask us about any product details that matter to you.
Are the product photographs exact representations?
Photographs present the collection and daily care setting. Please request current product details before placing an order.
Ingredients
Where can I find an ingredient list?
Email us with the product name and we can provide the current information available for that item.
Are fragrances listed for every item?
Fragrance details can vary by item. Contact us for the current details before selecting a product.
Do you offer unscented products?
Please ask us about current fragrance options and availability.
Sensitive Skin
Which product is best for sensitive skin?
Individual preferences and sensitivities differ. Review the current ingredient information and consult a qualified professional for personal skin concerns.
Can I request information before choosing?
Yes. Tell us which item interests you and what details you would like to know.
Using the Products
How should I store a soap bar?
Place it on a dish or surface that lets water drain and allows the bar to dry between uses.
How often should I use a product?
Use products as part of a routine that feels comfortable to you and follow any directions provided with the item.
Orders
How do I place an order?
Add products to your cart and complete the checkout form. We will contact you to confirm availability, shipping and the final total before payment.
Where can I see pricing?
Prices are shown in the catalog, cart and checkout. Shipping and the final total are confirmed by email before payment.
Can I request a gift selection?
Yes. Tell us the occasion and the type of products you have in mind.
Shipping
Where do you ship?
Please contact us with your destination so we can confirm available shipping options before an order is arranged.
When will my order arrive?
We will share available delivery information when confirming your order; timing depends on destination and the selected method.
Returns
What if my package arrives damaged?
Contact us promptly with your order details and photographs of the package and product so we can review the issue.
How do I ask about a return?
Email us with your order details before sending an item back. We will review the circumstances and explain the available next steps.
Contact
How can I reach ncmic SOAP?
Email info@ncmic-sp.com or call +1 508 627 8743. Our mailing address is 32 N Water St, Edgartown, MA 02539.
Still have a question?
Get in touch and tell us what you would like to know.
Browse the collection